terms and conditions

likrys ltd trading as honey & me
last updated: 12th February 2026

1. about us

This website is operated by likrys ltd, trading as honey & me (“we”, “us”, “our”)

Registered in England and Wales
Company number: 11789269
Email: hello@honeyandme.co.uk

By using this website and/or placing an order, you agree to these Terms and Conditions

2. products

We sell home fragrance products including:

scented candles
reed diffusers
home fragrance accessories

All products are subject to availability

As many of our products are handmade, slight variations in colour, scent strength, wax finish and labelling may occur. Product images are for illustrative purposes only

3. placing an order

When you place an order:

you are making an offer to purchase products
you will receive an automated order confirmation email
a legally binding contract is formed only when your order is dispatched

We reserve the right to refuse or cancel any order due to:

product unavailability
pricing errors
payment failure
suspected fraudulent activity

If we cancel your order, you will receive a full refund

4. prices & payment

All prices are in GBP (£) and include VAT where applicable

Delivery charges are calculated at checkout

We accept payment via:
Visa, Mastercard, PayPal, Apple Pay

Payment must be received in full before dispatch

We reserve the right to change prices at any time, but changes will not affect confirmed orders

5. delivery

We aim to dispatch orders within 2 working days

Estimated UK delivery times:

standard Delivery: 2-4 working days

Delivery times are estimates and not guaranteed

Risk passes to you upon delivery

If your order has not arrived within a reasonable timeframe, please contact us

6. right to cancel (consumer contracts regulations 2013)

If you are a consumer, you have the right to cancel your order within 14 days of receiving your goods. To cancel, please follow our returns policy by clicking here

You must return goods within 14 days of cancellation

Goods must be:

unused
in original packaging
in resalable condition

You are responsible for return postage unless the goods are faulty

Refunds will be processed within 14 days of receiving returned goods

We may deduct from refunds where goods show signs of use beyond inspection

7. faulty or damaged goods

Under the Consumer Rights Act 2015, goods must be:

of satisfactory quality
fit for purpose
as described

If your item is faulty or damaged, contact us within 30 days of delivery

We may request photographic evidence. You may be entitled to:

a repair
a replacement
a refund

8. candle & diffuser Safety

Our products must be used responsibly

You agree to follow all safety instructions including:

never leave a burning candle unattended
keep away from children and pets
keep away from flammable materials
place candles on heat-resistant surfaces
keep wick trimmed to 5mm
do not burn for more than 4 hours at a time
do not ingest diffuser liquid
avoid skin and eye contact

We are not liable for misuse of our products

For full safety details, please click here

9. allergies & sensitivities

Our products contain fragrance oils and/or essential oils

If you have sensitivities:

review ingredients carefully
discontinue use if irritation occurs

We are not liable for allergic reactions unless caused by negligence

10. promotional codes

From time to time, honey & me may issue discount codes

Unless otherwise stated:

codes must be entered at checkout
only one code may be used per order
codes cannot be combined with other offers
codes have no cash value
codes are non-transferable
codes may exclude subscriptions, wholesale orders, gift cards or sale items
we reserve the right to withdraw or amend codes at any time

Orders placed before or after a promotion period cannot be retrospectively discounted

11. subscription products

We may offer subscription services (e.g. monthly candle or diffuser subscriptions)

By purchasing a subscription:

you authorise recurring payments at the agreed interval
payments will be automatically charged to your selected payment method
subscription prices are displayed at checkout

11.1 subscription billing

Billing occurs on a recurring basis (e.g. monthly) until cancelled. If payment fails, we may:

retry payment
suspend or cancel the subscription

11.2 subscription cancellation

You may cancel your subscription at any time via:

your online account, or
by contacting us at least 5 days before your next billing date

Cancellations made after billing has occurred will apply to the next billing cycle

11.3 subscription changes

We reserve the right to:

adjust subscription pricing with reasonable notice
modify product contents based on availability

If pricing increases, you will be notified in advance

12. wholesale orders

Wholesale terms apply to approved trade customers only.

To qualify for wholesale pricing, you must:

apply and be approved by honey & me
provide valid business details

We reserve the right to refuse wholesale applications

12.1 wholesale minimum orders

Wholesale orders are subject to:

minimum order quantities (MOQs)
minimum order values

These will be communicated upon approval

12.2 wholesale payment terms

Unless otherwise agreed in writing:

Payment is required upfront
Orders will not be dispatched until payment is received

Where credit terms are agreed, payment must be made within 30 days

Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998

12.3 wholesale resale

Wholesale customers must:

sell products at appropriate retail pricing
not resell on Amazon, eBay or third-party marketplaces without written permission
not alter branding or packaging

12.4 wholesale risk & returns

Risk passes upon delivery

Wholesale returns are only accepted for:

faulty goods
incorrect goods

We do not accept returns of unsold stock

13. intellectual property

All branding, product names, images, logos and website content remain the property of likrys ltd trading as honey & me

No content may be copied, reproduced or used without written permission

14. limitation of liability

Nothing excludes liability for:

death or personal injury caused by negligence
fraud
any matter which cannot legally be excluded

Our total liability shall not exceed the value of the order placed

We are not liable for indirect or consequential losses

15. website use

You agree not to:

use the website unlawfully
interfere with security
introduce malicious software

We may suspend access if misuse occurs

16. privacy

Personal data is handled in accordance with our privacy policy. Please click here to view our full privacy policy

17. governing law

These Terms are governed by the laws of England and Wales

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales