candle & diffuser subscription

• made using EcoSystem Vegan Diffuser Base

• supplied with premium fibre reeds

• made with carefully screened fragrances that are paraben-free and phthalate-free

• designed with dog-loving homes in mind, with fragrances screened to exclude ingredients we’ve identified as toxic to dogs

• vegan and cruelty-free

• handcrafted in small batches in the UK

• presented in recyclable glass bottles and recyclable packaging

• part of our commitment to donate 10% of profits to local UK dog charities

when we say ‘clean’, we mean we’ve made deliberate choices about what goes into our diffusers

our diffusers use EcoSystem Vegan Diffuser Base and carefully screened fragrances that are paraben-free and phthalate-free

the diffuser base is derived predominantly from non-GMO plant oils, including rapeseed and sunflower oils, and is manufactured without antioxidants, preservatives, nanomaterials or glycol ethers

we chose these materials after extensive research and testing because we wanted beautiful home fragrance without many of the ingredients we deliberately choose to exclude

for more about our ingredients and what ‘clean living’ means to honey & me, visit our clean living page

we use premium fibre reeds in all honey & me diffuser sets

we chose fibre reeds because they are designed to provide consistent fragrance diffusion through their uniform structure

compared with traditional rattan reeds, fibre reeds are less prone to clogging and may need less frequent flipping

the number of reeds you use will affect both fragrance strength and how quickly the diffuser liquid is used — more reeds give a stronger scent, while fewer reeds can help your diffuser last longer

for a fragrance boost, you can flip the reeds occasionally; frequent flipping will use the liquid faster

our diffuser contains 100ml of fragrance liquid and typically lasts around 8–12 weeks, depending on the number of reeds used, room size, placement and environmental conditions

bottle size: approximately 70mm diameter × 81mm high, including the cap

• made with 100% natural plant-based coconut & rapeseed wax

• made with carefully screened fragrances that are paraben-free and phthalate-free

• designed with dog-loving homes in mind, with fragrances screened to exclude ingredients we’ve identified as toxic to dogs

• vegan and cruelty-free

• handcrafted in small batches in the UK

• made using sustainably sourced wax and recyclable packaging

• presented in glass vessels that can be reused or recycled where local facilities allow

• part of our commitment to donate 10% of profits to local UK dog charities

our dog-friendly approach centres on fragrance screening

every fragrance we use is checked against our ingredient exclusion list and we exclude ingredients we’ve identified as toxic to dogs

to be clear, no scented candle — or any other fragranced product — can be guaranteed suitable for every dog

individual dogs can have sensitivities or reactions, just like people can

always introduce a new fragrance gradually, keep the room well ventilated and make sure your dog is free to leave the room if they want to

if you’re unsure whether home fragrance is suitable for your dog, please check with your vet

for full information about how we’re dog friendly, including the ingredients we exclude, visit our dog-friendly page

how to use your diffuser:

• place the diffuser upright on a stable surface and use a protective plate or coaster to help protect furniture

• unscrew the cap, remove the cardboard stopper and replace the cap

• carefully insert the reeds into the liquid

• when first setting up the diffuser, allow the reeds to soak for around an hour and then flip them so both ends become saturated

• use fewer reeds for a subtler fragrance or more reeds for a stronger scent

• flip the reeds every 1–2 weeks if you want a fragrance boost; frequent flipping will use the liquid faster

• keep away from direct sunlight, radiators and other heat sources, as well as fans and strong draughts, as these can increase evaporation

safety:

• keep diffuser liquid away from flames and heat

• keep out of reach of children and pets and place where it cannot easily be knocked over

• never swallow diffuser liquid; if consumed, seek immediate medical attention

• avoid contact with skin and eyes

• wash your hands after handling the product or reeds

• never attempt to light the reeds

• avoid contact between diffuser liquid/reeds and furniture, fabrics, painted, polished or finished wood surfaces

• wipe spills immediately and follow the product label for relevant safety information

• dispose of any remaining liquid carefully; do not pour it into the sink or drain

please view our full product safety & care guide for complete safety and usage information.

for the best and safest burn:

• never leave a burning candle unattended

• keep candles away from children, pets, draughts and flammable materials

• always place your candle upright on a stable, heat-resistant surface

• keep the wax pool free from matches, wick trimmings and other debris

• once completely cool, remove the burnt/charred tip of the wooden wick before each burn

• on the first burn, allow approximately 3–4 hours for an even melt pool to develop and help prevent tunnelling

• do not move the candle while it is lit or while the wax is liquid

please view our full product safety & care guide for complete safety, usage and wooden-wick instructions

UK mainland delivery usually takes 2–4 working days from dispatch

all orders are hand-packed and sent using tracked courier services, with tracking information provided by email

orders are dispatched Monday–Friday, excluding bank and public holidays

orders placed after 2pm on a weekday or over the weekend will be processed on the next available working day

UK mainland delivery is £4.95 and free for orders over £50

visit our delivery info page for full details

we always hope that you are completely satisfied with your order, but if for some reason you’re not, we offer a 30-day returns policy

our 30-day returns policy is in addition to your statutory rights

for change-of-mind returns under our extended policy, items should be unused and returned in their original packaging

if your item was purchased as part of a gift set or bundle, the complete set must be returned — we cannot accept a return of individual items from a set

please complete our returns form before sending anything back so we can provide the correct return instructions

visit our returns & refunds page for full details